I have 2 email accounts (EmailA & EmailB) and two subfolders (FolderA & FolderB) under my INBOX folder where mail for each account. I'm using rules to move the mail to the correct folder: specific words under sender's (emailA) and recipient's (emailA) address and move it to FolderA.
Connect for Outlook creating duplicate events It automatically marks all tasks and events for sync and then syncs from Outlook to Salesforce. With every automatic sync it creates another event so I end up with duplicates. How about this: if you create (or perhaps you already have) a Facebook page of your own that you manage directly, can you set up a test event and share it with me here? Then, we can both add it to the list of page IDs to automatically import from and assess what’s going on.
It works well for mail that belongs in the subfolders but my attempts to move mail not addressed to either address results in 2 copies of those messages. When rules result in duplicates, it always indicates the user is not using the Stop processing action on each rule. My impression is that most users think it means 'stop all rules' so they don't use it. Instead it means 'stop processing this message, move to the next message'. In the example above the user needs to use 3 rules: Rule 1: Move all mail sent to EmailA, to FolderA, and Stop processing Rule 2: Move all mail sent to EmailB, to FolderB, and Stop processing Rule 3: Do something with the mail that is left. The first two rules each move the messages and Stop processing tells Outlook that it should not check the message against any more rules. Apply more than one Rule to a message Conversely, if you want to a message to be processed by more than one rule that might apply, you want those rules at the top of the list (since Outlook runs rules in the order they are listed in Rules Wizard), without stop processing selected.
Rules that should be the final rule to process a message will have the Stop Processing action. They haven't really put a lot of effort into the rules wizard - but one reason for not sorting is because rules are ordered in the order they are to be run. If you sort alphabetically, you need to keep track of the original order so you can go back to the original order. Sperry Software has a utility that will sort rules - he's actually the only one whose done it, which should give you an idea of how hard it is to work with the rules - popular requests get a lot of people looking to make money on an addin.
Hello, I am having issues with people receiving double messages. We have a generic unit email set to automatically redirect to our entire group. However, sometimes we receive messages addressed to both our generic email and people included in our re-direct group. We are trying to figure out a way that the email will forward to everyone in the group but those who said email has also been addressed to.
We have tried the 'except if' rule but the issue is those not listed by the sender do not receive the message. Is what we are trying to accomplish even possible?? Is there a way to add a condition to the 'Do the Following?' Thank you in advance for your time and consideration. The problem when wanting to applying multiple rules to an email is that Outlook seems to be really really bad at math.
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Having finished high school like many others, order of operations (BEDMAS) would seem like a logical thing, but Outlook is really bad at it. Instead of applying Rule A on the message, then checking if Rule B applies, then applying Rule C, Outlook seems to try to apply rule ABC on every message at the same time. This defect in how Outlook processed rules creates copies of messages instead of moving them.